Where are you located?
In the most isolated city in the world, Perth, Western Australia.

What payment methods do you offer?
Bank Transfer

How long do orders take to process?
As fast as a dog chasing a car tyre, 1-2 business days providing all items are in stock. If any items are not available, you will be notified within this time.

How are orders sent?
We use Australia Post, standard and express post services, both services are 100% trackable.

How long does Domestic Shipping take?
Standard shipping anywhere from 2-10 business days, express hopefully quicker than that.

Do you offer free shipping?
Hell YES we do, on all domestic orders over $150.

Do you ship Internationally?
Yes we do, USA and New Zealand will automatically calculate shipping for you. For all other countries please send a message to info@motorhound.com.au and we will reply with shipping costs.

What about International orders customs and duties taxes?
If you live outside of Australia you may be charged with customs and duties taxes upon delivery of your order. By law you will have to pay this, it is up to you to find out these charges prior to placing your order so you are aware of what additional fee’s you may have to pay as all countries are different.

Do you accept returns?
Yes, items must in brand new condition, no one wants to received your worn t-shirt and have original tags on still (if they came with tags). 

Please contact us before sending back by email at info@motorhound.com.au within 30 days of placing order to organise return.

Cost of shipping return will only be refunded if the item is faulty, otherwise return cost will be paid by yourself.

Where do I send my return to?
Motor Hound
PO Box 366
Byford, Western Australia, 6122

Is our store secure?
Do bear’s shit in the woods? Absolutely our store is 110% we use Shopify platform one of the most popular and trusted website builder in the world, feel better? If not you can always phone your order through on (08) 9399 7925.

For all other enquiries please drop us Hounds an email at info@motorhound.com.au and one of our lucky dogs will be in touch ASAP.